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| Division Offices |
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Savannah, GA
P.O. Box 67
602 E. Lathrop Avenue (31415)
Savannah, Georgia 31402-0067
Tel: (912) 644-2100 |
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Chicago, IL
2555 S. Blue Island Avenue
Chicago, Illinois 60608
Tel: (773) 254-5533 |
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| Departments |
Marketing Department
Tel: (912) 644-2100
Fax: (912) 644-2171
Email: marketing@greatdanetrailers.com
Evolving Trailer Technology Newsletter: ett@greatdanetrailers.com |
Branch Operations
Tel: (912) 644-2100
Email: branch_oper@greatdanetrailers.com |
Customer Service
Tel: (912) 644-2260
Fax: (912) 644-2164
Email: customer_service@greatdanetrailers.com |
TH Parts Customer Service
Tel: (800) 457-0770
Fax: (812) 460-7650
Email: terrehautepdc@greatdanetrailers.com |
General Sales
Tel: (912) 644-2100
Email: lroberts_sales@greatdanetrailers.com |
Used Trailer Sales / Special Fleets
Contact: Robert O'Boyle
Tel: (704) 972-1699
Fax: (704) 972-1702 |
Human Resources
Tel: (912) 644-2100
Fax: (912) 644-2624
Email: hr@greatdanetrailers.com |
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Reporting Claims and Safety Defects |
First purchaser warranty claims and other consumer complaints should be reported to the Customer Service Department, Great Dane Limited Partnership, P. O. Box 67, Savannah, GA 31402-0067 or call 877-369-3493.
If you detect a defect in a Great Dane trailer that could cause an accident, injury or death; or if you wish to report any such accident, injury or death, or any property damage claim or other complaint not addressed to the Customer Service Department, then you should in writing advise: |
Director, Quality Assurance
Great Dane Limited Partnership
P. O. Box 67
Savannah, GA 31402-0067 |
| If you believe your trailer has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Great Dane Limited Partnership. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Great Dane Limited Partnership. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area), or write to: |
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590 |
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